JAPAN DINING & STAY
RESERVATION CONCIERGE
Japan / Dining & Stay / Reservation Assistance

Your Japan Trip,
Made Effortless.

An independent reservation and concierge service for international visitors. We handle Japanese phone reservations and local communication so you can enjoy Japan without the language barrier.

FOR INTERNATIONAL VISITORS · JAPAN SCROLL
What can we help with?

Tell us what you need. We contact the appropriate local business or service provider on your behalf and relay the result to you.

01

Restaurant Booking

Restaurant reservations, including restaurants that require phone calls or Japanese-language communication.

02

Hotel Assistance

We communicate questions, requests, or special arrangements with your hotel on your behalf.

03

Lost & Found Support

Lost something during your trip? We can help you contact local businesses and facilities.

04

Other Assistance

Have another request? Tell us the situation and we will let you know whether we can assist.

Local communication,
handled for you.
We are your communication bridge in Japan.

We are an independent reservation and concierge service for international visitors. We are not the restaurant, hotel, or other service provider, and we do not represent them. We contact local providers on your behalf and relay their response to you.

01

Send your request

Tell us the venue, date, party size, and any preferences or special requests.

02

We contact the local provider

We contact the business in Japanese and check availability and relevant details.

03

Receive the result

We send you the confirmed reservation details or the result of your inquiry.

Simple, transparent pricing.

Our reservation service fee is charged per request. The fee applies even if the restaurant is fully booked or your preferred time is unavailable, because we still contact the restaurant and handle the reservation request for you.

1 reservation$7
2 reservations$12
3 reservations$15
4–8 reservations$20

Reservation changes are free. If you have already requested a reservation through us and want to change the date or time, we will contact the restaurant again at no additional service fee.

Pay after completion.
Available payment methods
PayPal
Wise
MET Pay
The service fee is paid after the requested reservation service has been completed. Restaurant deposits, meal charges, cancellation fees, and other third-party charges are separate.
Before you request.
01

Japanese phone number? No problem.

Some restaurants require a Japanese phone number. If you do not have one, please tell us. We can use our Japanese phone number for the reservation when possible.

Just ask us
02

Reservation record

We can provide the reservation call record or relevant proof of contact when available, so you can see that the reservation request was actually made.

03

Cancellation & no-show

Reservations are made using our phone number. If you cannot attend, please contact us at least 1 hour before the reservation time. A $30 no-show service fee may apply if you do not attend without contacting us.

04

Fast reservation assistance

We aim to contact restaurants as quickly as possible, often within 1 hour depending on the restaurant's opening hours, phone availability, and reservation policy. We do not guarantee a specific response time.

Important reservation policy The $7–$20 service fee is charged for the reservation request itself, even when the restaurant is fully booked or the requested time is unavailable. If you later request a change to a reservation you made through us, the change service is free.
Reservation details.
Restaurant name
Location
Date and preferred time
Your name and number of guests
Special requests (e.g. counter seat or table)
Your phone number — required for every request
Frequently asked questions.
Q

Are you the restaurant or hotel?

No. We are an independent reservation service. We contact the provider on your behalf and relay the confirmed details to you.

Q

Does a request guarantee a reservation?

No. A reservation is confirmed only after the restaurant accepts the request. We cannot guarantee availability.

Q

How much is the service fee?

$7 for 1 reservation, $12 for 2, $15 for 3, and $20 for 4–8 reservations. The fee applies to the reservation request even if the restaurant is fully booked.

Q

What happens if the restaurant is fully booked?

We will let you know the result. The service fee still applies because the reservation request and restaurant contact have been completed.

Q

What if I do not show up?

Reservations are made using our phone number. If you cannot attend, please contact us at least 1 hour before the reservation time. A $30 no-show service fee may apply if you do not contact us.

Let us handle the Japanese.

Requests are handled directly through WhatsApp. Please send the restaurant name, location, date and preferred time, your name, number of guests, special requests, and your phone number. Your phone number is required for every reservation request.

Contact via WhatsApp ↗ Instagram ↗
Independent Service No Fee to Submit a Request Pay After Completion
$2
off
  • Write a review and get $2 off your service fee
  • Available for first-time visitors, or when you refer a friend
  • Message us on WhatsApp after posting and we'll apply it
One discount per reservation request.
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